Contact Reliance Jio Mobile Customer Care
Are you looking for a way to get in touch with Reliance Jio Customer Care? We’ve compiled a list of contact information to assist you. Whether you’re a Jio Mobile user, Jio Fiber customer, or need assistance with Jio Business, JioPhone, JioFi, LYF Mobile, online shopping queries, or other general inquiries, we’ve got you covered.
From Jio Phone Numbers:
- Mobile Services: Dial 199
- Complaints: Dial 198
- Mobile Recharge & Offers: Dial 1991
- Tele-verify and Activate HD Calls & Data Services: Dial 1977
For Non-Jio Numbers:
- Call: 1800-889-9999
Support While Roaming Abroad:
- Call: +917018899999
Know More About Jio:
- Call: 1860-893-3333
Jio Fiber Support
- Call: 1800-896-9999
Note: Existing JioFiber customers should call from their registered mobile number or JioFiber fixed line number.
Jio Business
- Enterprise Mobility Services: Call 1800-889-9333
- Enterprise Connectivity Services & Business Solutions: Call 1800-889-9444
- New Business Connection: Call 1800-889-9555
JioPhone, JioFi & LYF Mobile Support
- Call: 1800-890-9999
Online Shopping Queries Support
- Call: 1860-893-3333
General Inquiries
- For Email Assistance: Click here
- Feedback Submission: Click here
- Order Tracking: Click here
Reach Out on WhatsApp
- For Mobile Users: 7000770007
- For JioFiber Users: 7000570005
Locate Jio Store/Service Centers/Hotspots
- Find Locations: Click here
Other Useful Email IDs
- For New Business Connection: business@jio.com
- For Online Shopping: shop@jio.com
- For Reporting Security Vulnerabilities: jio.bugsreporting@jio.com
Appellate Authority
For Escalations and Appeals: If you are not satisfied with the resolution provided by the complaints helpline, you can escalate the issue and file an appeal with the appellate authority. Below are the details by state:
| State | Email & Contact | Address |
|---|---|---|
| Andhra Pradesh | appellate.raj@jio.com 18008893999 | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| Assam | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| Bihar | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India |
| Chhattisgarh | appellate.raj@jio.com 18008893999 | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| Delhi NCR | appellate.raj@jio.com 18008893999 | Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana |
| Gujarat | appellate.raj@jio.com 18008893999 | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| Haryana | appellate.raj@jio.com 18008893999 | Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| Himachal Pradesh | appellate.raj@jio.com 18008893999 | Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| Jammu | appellate.raj@jio.com 18008893999 | Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
| Jharkhand | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand |
| Kerala | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| Kashmir | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K |
| Karnataka | appellate.raj@jio.com 18008893999 | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| Kolkata | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
| Madhya Pradesh | appellate.raj@jio.com 18008893999 | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| Maharashtra & Goa | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
| Mumbai | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051 |
| North East | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India |
| Odisha | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023 |
| Punjab | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| Rajasthan | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| Tamil Nadu | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu |
| Telangana | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| UP (West) | appellate.raj@jio.com 18008893999 | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| UP (East) | appellate.raj@jio.com 18008893999 | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP) |
| Uttarakhand | appellate.raj@jio.com 18008893999 | Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| West Bengal | appellate.raj@jio.com 18008893999 | Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091 |
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