Bajaj Finance Customer Care
Bajaj Finance Customer Care is here to support you with all your financial needs. Whether you have questions about loans, EMI Network Cards, insurance, or deposits, the team is ready to help. They offer 24/7 support for fraud and debt management issues, and have extended hours for other services. For specific inquiries, there are additional contact numbers available.
Contact Bajaj Finserv Customer Care
If you have any concerns regarding Bajaj Finserv products or services, assistance is available by calling the customer care number at +91 8698010101. The team is ready to help with various services, available at the following times:
| Service Type | Service Timings | Days |
| Fraud-related | 24 hours | Monday – Sunday |
| Debt management (collection-related) | 24 hours | Monday – Sunday |
| Loan-related | 09:00 am – 09:00 pm | Monday – Sunday |
| EMI Network Card-related | 09:00 am – 09:00 pm | Monday – Sunday |
| Insurance-related | 09:30 am – 06:30 pm | Monday – Saturday |
| Deposit-related | 09:30 am – 06:30 pm | Monday – Saturday |
Note: For self-service support, the Bajaj Finserv helpline number is available 24/7. Customer care representatives are available only during the specified hours.
Additional Customer Care Numbers
- Home Loans and Loans Against Property: Call 022 45297300.
- Bajaj Finserv RBL Bank SuperCard: Call 022 71190900.
- Bajaj Finserv DBS Bank Credit Card: Call 18602676789.
Branch Locator
To find a Bajaj Finserv branch near you, click here.
Grievance Redressal
Bajaj Finserv is committed to addressing queries and issues to customer satisfaction. If the resolution provided by the customer service team does not meet expectations, contact the Grievance Redressal Officer, Mr. Manish Bhargav. Email at grievanceredressalteam@bajajfinserv.in or call 022 41803901 (call charges applicable). This line is operational on all working days from Monday to Friday between 9:30 am and 5:30 pm.
Alternatively, reach out to the Principal Nodal Officer by clicking here. If the issue remains unresolved or there is no response within 30 days, approach the Ombudsman, appointed by the Reserve Bank of India.
Self-Service Platforms
- Customer Portal
- Bajaj Finserv App
Frequently Asked Questions
For more information, visit the FAQs section.
Connect on Social Media
Other Useful Links:
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- SBI Customer Care
- Voltas Customer Care
- TANGEDCO Customer Care
- Airtel Complaints Redressal
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