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An Airtel India telecommunication service tower under a cloudy and blue sky

Airtel India Customer Care

PriyaJuly 22, 2023February 25, 2024

How to Contact Airtel India Customer Care

If you need assistance with Airtel India services, we’ve gathered all the essential contact information for your convenience.

Airtel India General Queries

  • Enquiries and Requests: Call 121 (from your Airtel number)
  • Email: 121@in.airtel.com
  • Complaints: Call 198 (from your Airtel number)

Lost or Stolen Airtel SIM

In case your Airtel SIM card is lost or stolen, please contact immediately:

  • Call: 9849098490 or 1800 103 4444

Airtel Relationship Center & Nearest Stores

  • Visit Airtel Relationship Center: Click here
  • Find the Nearest Airtel Store: Click here

Do Not Disturb Registration

To manage your preferences for promotional messages, you can register for the Do Not Disturb (DND) service:

  • Register for DND: Click here

Airtel India Payments Bank

For inquiries related to Airtel Payments Bank, reach out to:

  • Airtel mobile users: Call 400
  • Others: Call 8800688006

Single Digit USSD Codes

You can use these quick USSD codes directly from your Airtel mobile phone:

  • Manage your Airtel Services: Dial *121#
  • Check Mobile Phone IMEI number: Dial *#06#
  • Main balance check: Dial *123#
  • Number check: Dial *282#
  • Offers: Dial *121#
  • Talk time loan: Dial *141# or call 52141
  • Data loan code: Dial *141# or call 52141
  • Missed call alert service: Dial *888#
  • Unlimited packs: 1211#
  • Voice or roaming packs: *222#
  • Data balance check for 2G users: 1219#
  • Postpaid current bill plan check: SMS “BP” To 121
  • Postpaid due/pending amount check: SMS “OT” To 121
  • Postpaid bill payment check: SMS “PMT” To 121
  • Postpaid current plan usage check: SMS “UNB” To 121

SMS Services

Easily manage your services through SMS:

  • Purchase New Service: SMS “START” to 121
  • Stop a Service: SMS “STOP” to 121
  • Port Postpaid Number: SMS “PORT <Mobile number>” to 1909

Activate Do Not Disturb Services

Control your preferences for SMS communication:

  • Activate Do Not Disturb (All Services): SMS “START 0” to 1909
  • Activate Do Not Disturb (Partial Services): SMS “START <Option>”

Replace <Option> with the corresponding number to activate DND for specific services. For instance, use ‘1’ to opt-out of Banking, Insurance, Financial products, or Credit Cards. Other available options include:

  1. Banking, Insurance, Financial products, or Credit Cards, send “START 1.”
  2. Real Estate promotions, send “START 2.”
  3. Education-related messages, send “START 3.”
  4. Health-related communications, send “START 4.”
  5. Consumer goods & automobiles promotions, send “START 5.”
  6. Communication, Broadcasting, Entertainment, or IT services, send “START 6.”
  7. Tourism & Leisure-related messages, send “START 7.”

De-Activate Do Not Disturb Services

  • Deactivate All DND Services: Send an SMS with the message “STOP 0” to 1909.
  • Deactivate Specific DND Services: Send an SMS with “STOP” followed by the respective service number you want to de-activate DND for:
  1. Banking, Insurance, Financial products, or Credit Cards, send “STOP 1.”
  2. Real Estate promotions, send “STOP 2.”
  3. Education-related messages, send “STOP 3.”
  4. Health-related communications, send “STOP 4.”
  5. Consumer goods & automobiles promotions, send “STOP 5.”
  6. Communication, Broadcasting, Entertainment, or IT services, send “STOP 6.”
  7. Tourism & Leisure-related messages, send “STOP 7.”

Replace <Option> with the appropriate number from the list above. Your DND preferences will be updated accordingly.

Missed Call Services

  • Check Airtel offers available: Dial 12131
  • Get Airtel Recharge code: Dial 123
  • Activate Do Not Disturb (DND) mode: Dial 1909

Airtel India Social Media Channels

Stay connected with Airtel on social media:

  • Facebook
  • LinkedIn
  • YouTube
  • Twitter
  • Instagram

Other Useful Links

For additional information and support, explore the following links:

  • Complaints and Grievance Redressal – Airtel
  • DTH Customer Care – Airtel
  • Prepaid/ Postpaid Customer Care – Airtel
  • Broadband/ Fixed line Customer Care – Airtel
  • Airtel Business
  • Airtel FAQs

Disclaimer from Gyaankashti.com: Information on this site, sourced from official company websites, is for reference only and may not be fully accurate due to potential updates. We don’t own any featured brands or logos. For concerns about brand misrepresentation, please contact us for correction.

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Recent Posts

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  • How to Get Your Railway Coach Cleaned Using RailMadad
  • 60th Birthday Wishes for Indians: Funny wishes
  • 60th Birthday Wishes for Indians: Emotional wishes

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