Bank of Baroda Customer Care
If you need to contact Bank of Baroda Customer Care for various services such as opening accounts, finding branches, WhatsApp, SMS/Doorstep banking, and more, you can use the following information:
- Personal Banking: Reach out at 1800 5700
- Missed Call Services:
- Balance Enquiry: Dial 8468001111
- Mini Statement: Dial 8468001122
- Report Fraud: Call 1800 5700
- PMJDY (Pradhan Mantri Jan-Dhan Yojana): Contact 1800 102 77 88
- Doorstep Banking: Reach them at 1800 121 37 21 / 1800 103 71 88
- Gift/ Prepaid/ Reloadable card:
- Phone: 1800 102 5627
- Email: bobsupport@cardbranch.com
- Find nearest branch: Click here
- Find nearest ATM: Click here
WhatsApp Banking Service
To get started with WhatsApp banking, follow these steps:
- Register your phone number with the bank by calling customer care or visiting a branch.
- Save 8433 888 777 in your contact list.
- Send a WhatsApp message with “Hi” to 8433 888 777.
NRI Bank of Baroda Customer Care
For NRI customers, you can contact Bank of Baroda through the following channels:
- Domestic: 1800 5700
- International: +91 79-66296629
By Country:
- Oman: 80077196
- Kenya: 0800721742
- UAE: 80001830996
- United States: 18445379719
- UK: 08000478340
For queries related to Bank Ops, email: nribo@bankofbaroda.com
SMS Banking Services
To access SMS banking services, register by calling customer care or visiting a Bank of Baroda branch. Here are some SMS formats:
| Service | SMS Format | Call |
|---|---|---|
| Block Credit/ Debit Card | SMS “SMS BLOCK <XXXX>” to 9223172141 | 1800 103 1006, 1800 225 100, crm@bobfinancial.com |
| Mini Statement | SMS “MINI <Last 4 digit of account number>” to 8422009988 | N/A |
| Cheque Status | SMS “CHEQ <Last 4 digit of account number> <Cheque No.>” to 8422009988 | N/A |
| Link Aadhaar with Bank account | SMS “UID <12 digits Aadhaar Number> <last 4 digits of account number>” to 8422009988 | N/A |
Grievance Redressal
If your complaint is not resolved by the customer care, you can follow these steps:
- Level 1: File your complaint with the regional manager. Find details here
- Level 2: If not resolved at Level 1, escalate it to the Zonal managers. Find details here
- Level 3: If every level fails to resolve the complaint, file it with the Nodal Office.
- Phone: (0265) 2316792
- Email: cs.ho@bankofbaroda.com
Social Media Channels
Stay connected with Bank of Baroda through their social media channels:
Other useful links
- SBI Customer Care – India
- HDFC Customer Care – India
- ICICI Customer Care – India
- Axis Customer Care – India
- Kotak Mahindra Customer Care – India
- PNB Bank Customer Care – India
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