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HDFC India customer care reception desk with a seated representative.

HDFC Customer Support India

PriyaFebruary 24, 2024February 25, 2024

Contact HDFC Customer Support in India

If you need assistance from HDFC Customer Support in India, here’s how you can reach them:

Toll-Free Numbers

  • All India: 1800 210 0018
  • Domestic: 1800 202 6161, 1860 267 6161
  • International: +9122 61606160

Report Unauthorized Transactions

If you’ve encountered unauthorized credit card, debit card, or net banking transactions, call: 1800 258 6161

Specific Inquiries

  • Cards: For Imperia Account, Diners Black Credit Card, and Infinia Credit Card, call: +9122 61717606
  • Mutual Fund Queries: Call 1800 267 1006

Email Support

For grievances or general inquiries, you can email HDFC Customer Care at:

  • Customer Care/ General: support@hdfcbank.com
  • Depository Services: dphelp@hdfcbank.com
  • Retail Banking/ ATM/ Debit Cards/ Mutual Fund: support@hdfcbank.com
  • Loans & Advances/ Advance against shares: loansupport@hdfcbank.com
  • Credit Cards: customerservices.cards@hdfcbank.com

Setting a New Credit Card PIN

Follow these steps to set a new credit card PIN:

  1. Call IVR Toll number 1860 266 0333 from your registered mobile number.
  2. Enter the last 4 digits of your credit card followed by hash (#).
  3. Dial 1 to generate your credit card PIN.
  4. Dial 1 again to generate a One Time Password (OTP) sent to your mobile as an SMS.
  5. Enter the OTP (6 digits).
  6. Upon successful OTP entry, the IVR will confirm validation and guide you to set a 4-digit PIN followed by the hash (#) key.

If you’re disconnected at Step 4, redial the Toll number and after Step 2, dial 2 to enter the 6-digit OTP.

SMS and Toll-Free Banking

  • Registration: SMS Register [XXXX] [YYYY] to 7308080808 (XXXX: Last 4 digits of customer ID, YYYY: Last 4 digits of account number)
  • Account Balance:
    • Option 1: Missed Call On 18002703333 for Account Balance SMS
    • Option 2: If registered for SMS Banking, send SMS “bal” to 5676712
  • Mini Statement: Call 18002703355 for Mini Statement
  • Cheque Book: Call 18002703366 for Cheque Book
  • Credit Card Summary: Call on 18002709988 for Credit Card Summary

EASYEMI Eligibility Check

You can check your EASYEMI eligibility through multiple options:

  • Option 1: On WhatsApp – Text “DC EMI Offer” to 70700 22222
  • Option 2: EVA chatbot – Type “DCEMI”
  • Option 3: SMS – SMS “MYHDFC” to 5676712
  • Option 4: Give a Missed Call to 9643 22 22 22

HNI Banking

  • Preferred, Classic & Vishesh: Call 1800 266 3310
  • Prime Connect: Call 7043370433
  • Relationship Manager Connect: Give a missed call on 70433 70433 OR SMS “Call me” to 70433 70433
  • Smartbuy Concierge: Call 1860 425 1188

NRI HDFC Customer Support

For existing account holders in different countries:

  • USA: 855-999-6061
  • Canada: 855-999-6061
  • Singapore: 800-101-2850
  • Kenya: 0-800-721-740
  • Other Countries: 91-2267606161, 91-2260006000

Account Opening Assistance (for NRI)

  • USA: 855-207-8106
  • Canada: 855-846-3731
  • UK: 800-756-2993
  • Singapore: 800-101-2798

Remittance from Africa to India (IndiaLink – Middle East)

  • Phone number: +254 – 20 -2216005, 2217776/7, 340537, 340544
  • Email: magarwal@girobankltd.com

Portfolio Investment Scheme (NRI)

  • Email: nripis@hdfcbank.com

Social Media Channels

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Other Useful Links

  • Cards Customer Care – HDFC
  • Loans Customer Care – HDFC
  • Complaints – HDFC
  • FAQs – HDFC

Disclaimer from Gyaankashti.com: Information on this site, sourced from official company websites, is for reference only and may not be fully accurate due to potential updates. We don’t own any featured brands or logos. For concerns about brand misrepresentation, please contact us for correction.

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