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  • Axis Bank Customer Care India
Three Axis bank customer care representatives in Office

Axis Bank Customer Care India

PriyaAugust 17, 2023February 25, 2024

Contact Axis Bank Customer Care for Hassle-Free Services

If you need assistance with various banking services, such as card blocking, account opening, or reporting fraud, reaching out to Axis Bank Customer Care is a simple and convenient solution. Here’s your guide with all the contact details you require:

Axis Bank Customer Care

  • Retail Phone Banking Numbers:
    • 1-860-419-5555
    • 1-860-500-5555
  • Phone Banking services (Outside India):
    • +91-22-67987700
  • Block credit/ debit/ prepaid cards:
    • +91 22 67987700
  • FasTag Helpline:
    • Phone Number: 1800 419 8585
    • Email: etc.management@axisbank.com
  • Report Fraud: Click here
  • Agri and Rural:
    • 1-800-419-5577
  • Corporate Phone Banking & CMS Product Number:
    • 1-860-500-4971

WhatsApp Banking Registration

  • Register your phone number for WhatsApp banking with Axis Bank by clicking here.
  • Send a “Hi” to 7036165000 on WhatsApp to subscribe to Axis Bank WhatsApp Banking.

Avail services related to Account (e.g., Block Debit Card), Fixed Deposits (e.g., Open express FD), Credit Card (e.g., Block Credit Card), and more on WhatsApp.

Missed Call Banking

ActivityInstructions
Check Account BalanceDial 1800 419 5959
Get Mini StatementDial 1800 419 6969
Get Account Balance in HindiDial 1800 419 5858
Get Mini Statement in HindiDial 1800 419 6868
Recharge your mobile**Dial 08049336262
De-register from Axis Bank’s internal DNC (Do Not Call)Dial 9073919191
Missed Call Banking Services

**Activate mobile recharge service through a missed call (one-time activity): Send SMS “ACT” to 56161600. After activation, give a missed call from your registered mobile to recharge your phone.

Axis Bank Customer Care – NRIs

CountryCustomer Care Number
USA1855 205 5577
Saudi Arabia800 850 0000
UK0808 178 5040
UAE8000 3570 3218
Singapore800 1206 355
Qatar00 800 100 348
Canada1855 436 0726
Australia1800 153 861
Non-Toll Free+91 40 67174100
Customer Care Numbers for NRIs

Do Not Call Registration

General DNC Registration with your telecom provider

  • Registration Options: Stop commercial messages and calls.
    • Call 1909 (toll-free) from a landline or mobile.
    • Send SMS: “START DND” or “START 0” to 1909.
  • De-registration Options.
    • Call 1909 (toll-free) from a landline or mobile.
    • Send SMS: “STOP DND” to 1909.

Axis Bank DNC Registration Options

  • Register/Deregister: Click here
  • Internet Banking – Log in to INTERNET BANKING > Click on ‘Services’ > Click on ‘Do Not Call’ in ‘OTHER’ section.
  • Mobile Banking – Log in to AXIS MOBILE > Click on ‘More’ > Click on Other services > Click on ‘Others’ > Select ‘Do Not Call’.
  • Phone Banking – Call on 1-860-419-5555.
  • Visit the nearest Axis Bank branch.

Axis Bank Customer Care – Complaints

Level 1:

  • File a complaint here: Search for “Raise a complaint” text and then click on “Click here”.
  • Or Call: 18004190068 (Also provides info on your complaint status)

Level 2:

  • If your complaint is not resolved at Level 1, then escalate it to Level 2.
  • Write to the Nodal Officer: Click here

Level 3:

  • If your complaint is not resolved at Level 2, then escalate it to Level 3.
  • Write to the Principal Nodal Officer: Click here

SMS Banking Services

To conveniently access your account and perform banking activities, send an SMS to 56161600 or +919951860002 with the following keywords. Get the information you need quickly and efficiently.

ServiceSMS Statement
Account BalanceSMS “BAL” to 56161600 or +919951860002
Credit Card ActivationSMS “ACA” to 56161600 or +919951860002
Block Credit CardSMS “BLOCK <last 4 digits of credit card number>” to 56161600 or +919951860002
Block Internet, Mobile, and UPISMS “BLOCKALL <Customer Id>” to 56161600 or +919951860002
Block Forex Prepaid Credit CardSMS “BLOCKFC <last 4 digits of Forex Prepaid Card no.>” to 56161600 or +919951860002
Block Prepaid Credit CardSMS “BLOCKPC <last 4 digits of INR Prepaid Card no.>” to 56161600 or +919951860002
Locate nearest ATMSMS “ATM” to 56161600 or +919951860002
Credit Card PaymentSMS “CCP” to 56161600 or +919951860002
Credit Card BalanceSMS “CARDBAL” to 56161600 or +919951860002
Credit card available balance limitSMS “AVAILBAL” to 56161600 or +919951860002
E-statement on registered email IDSMS “ESTMT” to 56161600 or +919951860002
Mini StatementSMS “MINI” to 56161600 or +919951860002
Blocking debit cardSMS “BLOCKCARD” to 56161600 or +919951860002
Update mobile numberSMS “UPDATEM” to 56161600 or +919951860002
FasTag BalanceSMS “FTGBAL <Vehicle number>” to 56161600 or +919951860002
FasTag RechargeSMS “FTGRCHRG <Vehicle number>” to 56161600 or +919951860002
SMS Banking Services

DigiSaathi 24*7 Helpline

  • Toll-Free Numbers:
    • 14431
    • 1800 891 3333
  • WhatsApp: Send WhatsApp message to 892 891 3333 mobile number from your phone.
  • Website/Chatbot: Click on https://digisaathi.info and then click on the Chatbot to get answers.

Locate services

  • Branch or ATM: Click here
  • Overseas Branches: Click here
  • Loan Centers: Click here
  • SME Centers: Click here
  • ATM: Click here
  • Disabled Friendly ATMs: Click here
  • Cash Deposit Machines: Click here
  • Agri Clusters: Click here
  • Forex Branches: Click here
  • CMS Network: Click here
  • Tax Centers: Click here

Social Media Channels

  • Facebook
  • LinkedIn
  • Twitter (X)
  • YouTube
  • Instagram

Frequently Asked Questions (FAQs)

For quick answers to common queries, explore Axis Bank FAQs:

FAQ CategoryFAQ Link
Internet Banking FAQsLink
Axis Mobile Banking App FAQsLink
Axis OK FAQsLink
Corporate Internet Banking FAQsLink
ATM Banking FAQsLink
Digital Current Account FAQsLink
Savings Account FAQsLink
Digital Fixed Account FAQsLink
Liberty Salary Account FAQsLink
SMS Banking FAQsLink
Liberty Digital Current Account FAQsLink
Wire Transfer FAQsLink
International Fund Transfer FAQsLink
Corporate Internet Banking FAQsLink
Home Loan FAQsLink
Personal Loan FAQsLink
IMPS FAQsLink
Travel Forex Card FAQsLink
Sukanya Samriddhi Yojana FAQsLink
Mutual Funds FAQsLink
Google Pay FAQsLink
Prepaid Gift Card FAQsLink
Cash Deposit Machine FAQsLink
Axis Pay UPI App FAQsLink
Axis Remit Online FAQsLink
Axis Bank FAQs

Other Useful Links

  • SBI Customer Care – India
  • HDFC Customer Care – India
  • ICICI Customer Care – India

Disclaimer from Gyaankashti.com: Information on this site, sourced from official company websites, is for reference only and may not be fully accurate due to potential updates. We don’t own any featured brands or logos. For concerns about brand misrepresentation, please contact us for correction.

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Recent Posts

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  • Wedding Anniversary Wishes for an Indian Couple
  • How to Get Your Railway Coach Cleaned Using RailMadad
  • 60th Birthday Wishes for Indians: Funny wishes
  • 60th Birthday Wishes for Indians: Emotional wishes

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