Kotak Mahindra Bank Customer Care
We’ve gathered information below for reaching out to Kotak Mahindra Bank Customer Care.
For a wide range of services, including general inquiries, loans, credit cards, and Privy banking, Kotak Mahindra Bank provides customer care support. You can contact them at:
| Service Type | Contact Information |
|---|---|
| General Inquiries, Loan related, Credit Card and Privy | 1860 266 2666 |
| Email customer services | Click here |
| 811 Bank Accounts | 1860 266 0811 |
| Car loan / Two Wheeler Loan | 1800 209 5732 |
| Commercial Vehicles Finance Loan / Gold loan / Agriculture loan | 1800 209 5600 |
| Fraud or any unauthorized transaction in your Account / Credit Card | 1800 209 0000 |
| Consumer Durable Loan, Smart EMI Card, Debit Card EMI | 1860 266 7777 |
| NETC Fastag | 1860 2666 888, 1800 3006 9090 |
| Agri SME Business | 1860 266 5700 |
| Business Customer Care | 1800 209 5600 |
| Corporate Customer Care | Phone: 1800 209 2011 Email: corporateservicedesk@kotak.com |
| Private Banking | Phone: 022 6204 2100 Email: info.private@kotak.com Feedback: feedback.private@kotak.com |
WhatsApp Banking Services
Registration:
- Give a missed call to 9718566655 from your registered mobile number.
- Add 022 6600 6022 to your mobile contacts.
- Send a WhatsApp message with “Help” to the saved number from Step 2.
- Type “1” to get more information about the desired service.
- Enter the 6-digit OTP sent to your registered mobile number.
- Follow the on-screen instructions.
De-Registration:
- Opt-out of WhatsApp Banking by sending the message “STOP” to the saved contact number 022 6600 6022.
NRI Kotak Mahindra Bank Customers
- Email: nriservices@kotak.com
- India Phone Number: +91 22 6204 2001
Customer Support Number by Country
| Country | NRI Customer Support |
|---|---|
| USA | 1855-3656767 |
| Australia | 001180044990000 |
| Hong Kong | 00180044990000 |
| UK | 0080044990000 |
| Canada | 18557684020 |
| Singapore | +658001013054 |
| UAE | 80001830148 |
SMS Banking Services
Stay in control of your banking with Kotak Mahindra Bank’s SMS Banking services. Use these convenient SMS formats to access a range of financial functions effortlessly.
| SMS Banking Service | SMS Format | Send to |
|---|---|---|
| Help | SMS “HELP” | 9971056767 or 5676788 |
| Account Balance | SMS “BAL” | 9971056767 or 5676788 |
| Nearest ATM | SMS “ATM(space) <6 digit pincode>” | 9971056767 or 5676788 |
| Nearest Branch | SMS “Branch(space) <6 digit pincode>” | 9971056767 or 5676788 |
| Generate Net Banking Pin | SMS “NETPIN(space)Last 4 digits of Customer Relationship Number” | 9971056767 or 5676788 |
| Generate Phone Banking Pin | SMS “PHONEPIN(space)Last 4 digits of Customer Relationship Number” | 9971056767 or 5676788 |
| Activate International Debit Card Usage | SMS “DCENB(space)Last 4 digits of Debit Card Number” | 9971056767 or 5676788 |
| Activate/Unblock Debit Card | SMS “DCUNBLOCK(space)Last 4 digits of Debit Card Number” | 9971056767 or 5676788 |
| Block Debit Card | SMS “DCBLOCK(space) Last 4 digits of Debit Card Number” | 9971056767 or 5676788 |
| Block Credit Card | SMS “KCCLOST(space)(Last four digit of Credit Card number)” | 9971056767 or 5676788 |
Grievance Redressal and More
Get assistance for your grievances using the following options:
Banking Services – Grievance Redressal
- Level 1: If you have a complaint, you can start by submitting it here.
- Level 2: If your complaint is not resolved at Level 1, you can escalate it to Level 2, where you can contact by phone at 022-6204 2110 or via email by clicking here.
- Level 3: For further escalation, Level 3 is available. Contact the team at 022-6204 2120 or send an email by clicking here.
ATM Services
For ATM-related inquiries and services, you can reach the team at the following phone number: 1860 266 2666.
Miscellaneous Services
Explore additional services and resources:
- Chat with Keya the Chatbot: Click here for a convenient chatbot experience.
- Find ATM Branches: Click here to locate nearby ATMs and branches.
- FAQs: Click here to access frequently asked questions for quick answers to common queries.
Social Media Channels
Stay connected and updated through the social media channels:
- Facebook: Visit Facebook page here.
- Twitter: Follow on Twitter here.
- YouTube: Subscribe to YouTube channel here.
- LinkedIn: Connect on LinkedIn here.
Other Useful Links
- SBI Customer Care – India
- HDFC Customer Care – India
- ICICI Customer Care – India
- Axis Customer Care – India
Disclaimer from Gyaankashti.com: Information on this site, sourced from official company websites, is for reference only and may not be fully accurate due to potential updates. We don’t own any featured brands or logos. For concerns about brand misrepresentation, please contact us for correction.
