HDFC SMS Services and Useful Information
If you’re looking for HDFC SMS services and other valuable information, you’re in the right place. Here’s what you need to know:
Service Requests and Queries
- To submit a service request or query, click here.
Find HDFC Branches and ATMs
- To locate HDFC branches and ATMs near you, click here.
Connect with Eva for Common Queries
- For common queries, you can chat with Eva here.
DO NOT CALL Registration
- If you wish to register for DO NOT CALL service, fill out the form here.
- To connect via WhatsApp, click here.
Complaints
- If you have a complaint, you can use the following links:
HDFC FASTag
- To check your HDFC FASTag wallet balance, give a missed call to 720-805-3999.
- For FASTag disputes, email: fastagdisputes@hdfcbank.com
PayZapp Support
- For PayZapp support, you can email: support@payzapp.in.
Reporting Unauthorized Transactions
- For reporting unauthorized transactions, call 1800 102 9426.
Fraud and Cybercrime Cases
- For frauds or cybercrime-related cases, you can contact:
Generate IVR 3D Secure Password
- IVR 3D Secure adds an extra layer of security for HDFC Bank Credit or Debit Card transactions.
- To generate a transaction authentication password, send an SMS with the format: SMS ‘PWDXXXX’ to 9717465555 or to 5676712 from your registered mobile number. (XXXX: the last 4 digits of your HDFC Bank Credit Card Number)
Book Recurring Deposit via SMS
- You can book a recurring deposit instantly by sending a text message to 5676712.
- SMS Format:
- To book with the default amount for 12 months: SMS “BOOKRDRD”
- To specify amount: SMS “BOOKRD <Amount>”
- To specify the amount and tenure: SMS “BOOKRD <Amount> <Tenure>” Example: BOOKRD 15000 36M to 5676712
Loan and Credit Card Repayment/Support
- For loan and credit card repayment or support, you can reach out to customer care at (STD Code)-61606161 or email: loansupport@hdfcbank.com.
Other Useful Links
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