Axis Bank Customer Care India

Contact Axis Bank Customer Care for Hassle-Free Services

If you need assistance with various banking services, such as card blocking, account opening, or reporting fraud, reaching out to Axis Bank Customer Care is a simple and convenient solution. Here’s your guide with all the contact details you require:

Axis Bank Customer Care

• Retail Phone Banking Numbers:
  • 1-860-419-5555
  • 1-860-500-5555
• Phone Banking services (Outside India):
  • +91-22-67987700
• Block credit/ debit/ prepaid cards:
  • +91 22 67987700
• FasTag Helpline:
  • Phone Number: 1800 419 8585
  • Email: etc.management@axisbank.com
• Report Fraud: Click here
• Agri and Rural:
  • 1-800-419-5577
• Corporate Phone Banking & CMS Product Number:
  • 1-860-500-4971

WhatsApp Banking Registration

• Register your phone number for WhatsApp banking with Axis Bank by clicking here.
• Send a “Hi” to 7036165000 on WhatsApp to subscribe to Axis Bank WhatsApp Banking.

Avail services related to Account (e.g., Block Debit Card), Fixed Deposits (e.g., Open express FD), Credit Card (e.g., Block Credit Card), and more on WhatsApp.

Missed Call Banking

**Activate mobile recharge service through a missed call (one-time activity): Send SMS “ACT” to 56161600. After activation, give a missed call from your registered mobile to recharge your phone.

Axis Bank Customer Care – NRIs

Do Not Call Registration

General DNC Registration with your telecom provider

• Registration Options: Stop commercial messages and calls.
  • Call 1909 (toll-free) from a landline or mobile.
  • Send SMS: “START DND” or “START 0” to 1909.
• De-registration Options.
  • Call 1909 (toll-free) from a landline or mobile.
  • Send SMS: “STOP DND” to 1909.

Axis Bank DNC Registration Options

• Register/Deregister: Click here
• Internet Banking – Log in to INTERNET BANKING > Click on ‘Services’ > Click on ‘Do Not Call’ in ‘OTHER’ section.
• Mobile Banking – Log in to AXIS MOBILE > Click on ‘More’ > Click on Other services > Click on ‘Others’ > Select ‘Do Not Call’.
• Phone Banking – Call on 1-860-419-5555.
• Visit the nearest Axis Bank branch.

Axis Bank Customer Care – Complaints

Level 1:

• File a complaint here: Search for “Raise a complaint” text and then click on “Click here”.
• Or Call: 18004190068 (Also provides info on your complaint status)

Level 2:

• If your complaint is not resolved at Level 1, then escalate it to Level 2.
• Write to the Nodal Officer: Click here

Level 3:

• If your complaint is not resolved at Level 2, then escalate it to Level 3.
• Write to the Principal Nodal Officer: Click here

SMS Banking Services

To conveniently access your account and perform banking activities, send an SMS to 56161600 or +919951860002 with the following keywords. Get the information you need quickly and efficiently.

DigiSaathi 24*7 Helpline

• Toll-Free Numbers:
  • 14431
  • 1800 891 3333
• WhatsApp: Send WhatsApp message to 892 891 3333 mobile number from your phone.
• Website/Chatbot: Click on https://digisaathi.info and then click on the Chatbot to get answers.

Locate services

• Branch or ATM: Click here
• Overseas Branches: Click here
• Loan Centers: Click here
• SME Centers: Click here
• ATM: Click here
• Disabled Friendly ATMs: Click here
• Cash Deposit Machines: Click here
• Agri Clusters: Click here
• Forex Branches: Click here
• CMS Network: Click here
• Tax Centers: Click here

Social Media Channels

• Facebook
• LinkedIn
• Twitter (X)
• YouTube
• Instagram

Frequently Asked Questions (FAQs)

For quick answers to common queries, explore Axis Bank FAQs:

Other Useful Links

• SBI Customer Care – India
• HDFC Customer Care – India
• ICICI Customer Care – India

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