How to Contact Airtel India Customer Care
If you need assistance with Airtel India services, we’ve gathered all the essential contact information for your convenience.
Airtel India General Queries
- Enquiries and Requests: Call 121 (from your Airtel number)
- Email: 121@in.airtel.com
- Complaints: Call 198 (from your Airtel number)
Lost or Stolen Airtel SIM
In case your Airtel SIM card is lost or stolen, please contact immediately:
- Call: 9849098490 or 1800 103 4444
Airtel Relationship Center & Nearest Stores
- Visit Airtel Relationship Center: Click here
- Find the Nearest Airtel Store: Click here
Do Not Disturb Registration
To manage your preferences for promotional messages, you can register for the Do Not Disturb (DND) service:
- Register for DND: Click here
Airtel India Payments Bank
For inquiries related to Airtel Payments Bank, reach out to:
- Airtel mobile users: Call 400
- Others: Call 8800688006
Single Digit USSD Codes
You can use these quick USSD codes directly from your Airtel mobile phone:
- Manage your Airtel Services: Dial *121#
- Check Mobile Phone IMEI number: Dial *#06#
- Main balance check: Dial *123#
- Number check: Dial *282#
- Offers: Dial *121#
- Talk time loan: Dial *141# or call 52141
- Data loan code: Dial *141# or call 52141
- Missed call alert service: Dial *888#
- Unlimited packs: 1211#
- Voice or roaming packs: *222#
- Data balance check for 2G users: 1219#
- Postpaid current bill plan check: SMS “BP” To 121
- Postpaid due/pending amount check: SMS “OT” To 121
- Postpaid bill payment check: SMS “PMT” To 121
- Postpaid current plan usage check: SMS “UNB” To 121
SMS Services
Easily manage your services through SMS:
- Purchase New Service: SMS “START” to 121
- Stop a Service: SMS “STOP” to 121
- Port Postpaid Number: SMS “PORT <Mobile number>” to 1909
Activate Do Not Disturb Services
Control your preferences for SMS communication:
- Activate Do Not Disturb (All Services): SMS “START 0” to 1909
- Activate Do Not Disturb (Partial Services): SMS “START <Option>”
Replace <Option> with the corresponding number to activate DND for specific services. For instance, use ‘1’ to opt-out of Banking, Insurance, Financial products, or Credit Cards. Other available options include:
- Banking, Insurance, Financial products, or Credit Cards, send “START 1.”
- Real Estate promotions, send “START 2.”
- Education-related messages, send “START 3.”
- Health-related communications, send “START 4.”
- Consumer goods & automobiles promotions, send “START 5.”
- Communication, Broadcasting, Entertainment, or IT services, send “START 6.”
- Tourism & Leisure-related messages, send “START 7.”
De-Activate Do Not Disturb Services
- Deactivate All DND Services: Send an SMS with the message “STOP 0” to 1909.
- Deactivate Specific DND Services: Send an SMS with “STOP” followed by the respective service number you want to de-activate DND for:
- Banking, Insurance, Financial products, or Credit Cards, send “STOP 1.”
- Real Estate promotions, send “STOP 2.”
- Education-related messages, send “STOP 3.”
- Health-related communications, send “STOP 4.”
- Consumer goods & automobiles promotions, send “STOP 5.”
- Communication, Broadcasting, Entertainment, or IT services, send “STOP 6.”
- Tourism & Leisure-related messages, send “STOP 7.”
Replace <Option> with the appropriate number from the list above. Your DND preferences will be updated accordingly.
Missed Call Services
- Check Airtel offers available: Dial 12131
- Get Airtel Recharge code: Dial 123
- Activate Do Not Disturb (DND) mode: Dial 1909
Airtel India Social Media Channels
Stay connected with Airtel on social media:
Other Useful Links
For additional information and support, explore the following links:
- Complaints and Grievance Redressal – Airtel
- DTH Customer Care – Airtel
- Prepaid/ Postpaid Customer Care – Airtel
- Broadband/ Fixed line Customer Care – Airtel
- Airtel Business
- Airtel FAQs
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