How to Raise Airtel Complaints
Discover the steps to register complaints with Airtel and find solutions to your issues quickly and efficiently.
Airtel Complaints – Level 1
Reach out to the Airtel complaints center through various channels:
- Call: Dial 121
- SMS: Send your complaint details to 121
- Email: Send an email to 121@in.Airtel.com
- Complaints: Dial 198
- Website: Visit www.Airtel.in/Airtelpresence
Airtel Complaints – Level 2
If your issue remains unresolved, you can file a legal appeal with the Appellate Authority.
Airtel Complaints – Mobile Appellate Authority
Find the contact details for Mobile Appellate Authorities in your state:
Broadband and Fixed Line Appellate Authority
Other Grievances
DTH Grievance Redressal
If your complaints are still unresolved, you can reach out to the DTH Nodal Officers for further assistance. Here are their details:
| State | Phone | |
|---|---|---|
| Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura | 9612402426, 9678216305 | dthnodal.nesa@airtel.com |
| Bihar, Jharkhand | 9771472070 | dthnodal.bh@airtel.com |
| Sikkim, West Bengal | 9800001135, 033-44131303 | dthnodal.wb@airtel.com |
| Orissa | 9937238464 | dthnodal.or@airtel.com |
| Delhi-NCR | 011-44985547 | dthnodal.dl@airtel.com |
| Haryana | 0172-4458687 | dthnodal.hr@airtel.com |
| Himachal Pradesh | 0172-4458687 | dthnodal.hp@airtel.com |
| Jammu & Kashmir | 9622021220 | dthnodal.jk@airtel.com |
| Punjab | 0172-4458687 | dthnodal.pb@airtel.com |
| Uttar Pradesh, Uttar Pradesh | 0522-4414761 | dthnodal.up@airtel.com |
| Karnataka | 080-41704930 | dthnodal.kk@airtel.com |
| Lakshadweep, Kerala | 044-42102783, 0484-4100064 | dthnodal.kl@airtel.com |
| Pondicherry, Tamil Nadu | 044-42102783 | dthnodal.tn@airtel.com |
| Andhra Pradesh | 040-40024449 | dthnodal.ap@airtel.com |
| Daman & Diu, Gujarat | 079-40037114 | dthnodal.gj@airtel.com |
| Maharashtra | 022-40213261 | dthnodal.mum@airtel.com |
| Chhattisgarh, Madhya Pradesh | 0755-4218001 | dthnodal.mpcg@airtel.com |
| Rajasthan | 0141-4411822 | dthnodal.rj@airtel.com |
| Goa | 020-40031591 | dthnodal.mh@airtel.com |
Airtel Thanks Content Grievances
Grievance Officer: Nitin Grover Email: Content.Grievance@airtel.com Address: Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
Please include the following information when writing your grievance:
- Title of the Content and Episode number (if applicable)
- Description and nature of the complaint
- Date and Time (if relevant)
- Your name and contact details
Other Useful Links
- Customer Care – Airtel
- DTH Customer Care – Airtel
- Prepaid/ Postpaid Customer Care – Airtel
- Broadband/ Fixed line Customer Care – Airtel
- Airtel Business
- Airtel FAQs
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